Questions & Answers
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CONTACT INFORMATION
1340 S 26th St,MilWAUKEE,WI 53204-1952,us
Do you have questions about how we can help? Send us an email and we’ll get in touch shortly.
Product & Usage
It works on interior concrete surfaces like garages, basements, workshops, and sealed wood or tile.
Yes. The coating is crack-resistant, handles heavy foot and vehicle traffic, and prevents hot tire pick-up.
Yes. Our formulas are low-odor, low-VOC, and water-based, ensuring a safer environment for homes and pets.
No. This coating is designed for indoor use (e.g., garages, basements) and is not recommended for areas exposed to direct sunlight.
Setup & Maintenance
It is touch-dry in 2-3 hours, walkable in 8-10 hours, and ready for vehicles in 24 hours to 7 days, depending on the product.
The smooth, sealed surface is resistant to stains and can be easily wiped or mopped clean.
Scrub and etch heavily soiled concrete. Rinse and let the surface dry thoroughly before application.
It's a user-friendly DIY process. Mix the components, pour, and apply with a roller in small sections. Some kits include a primer for enhanced durability.
Performance & Compatibility
It provides a high-gloss, professional finish. One product offers a luxurious marble-like effect.
Yes. The textured surface enhances grip, reducing slip risks even when wet.
Yes. It forms a durable waterproof barrier, protecting against moisture and chemical spills.
Coverage varies, but one kit typically covers up to 250 sq ft. Check specific product details for exact coverage (e.g., ~45 sq ft per kg).
Ordering & Payment
You can pay securely through your PayPal account at checkout. Simply select the PayPal option and log in to complete the payment. After your purchase, you’ll receive a confirmation email from both PayPal and our store. If you encounter any issues or need to provide additional details, please contact us immediately at [email protected] with your order number, payment amount, and PayPal transaction ID.
Prices on our website do not include any applicableVAT, customs duties, or import taxes. These fees are the responsibility of the customer and are determined by your local customs authorities upon arrival.
Shipping & Delivery
The time it takes for our customers to receive an order depends entirely on the locale, the shipping method chosen and the date the order was made. We advise customers to take a look at our Shipping Terms page, this contains a breakdown of our shipping methods and how long each will take to deliver the product to you.
Please be aware that the stated delivery times, although often accurate, do vary depending on delays within the postal system. Any delays that occur during transit are entirely down to the postal service in charge of delivering the parcel.
Once your order ships, you will receive a confirmation email with a tracking number and a link to monitor your package's journey. You can also log in to your account to view order status.
Returns & Warranty
We offer a 30-day return policy on all unused items in their original packaging. We cannot accept returns on used garage floor coating for hygiene reasons. Initiate a return by [email protected] our support team.
We rigorously quality-check all products, but defects can rarely happen. Please contact our After-Sales Support team immediately at [email protected] with your order number and photos of the issue. We will swiftly send a replacement or provide a refund.
